F.A.Q.'s

 

Why use a travel agent?

An experienced travel agent can provide services for you, save you time and make sure the destination and resort will be best for you and your traveling companions.
 
Is it more expensive to use an agent?
No. We have access to wholesalers who contract with airlines and resorts. The internet affords us the ability to research and find the vacation of our dreams. I encourage you to bring this information to me and we can work together on the price.
 
When should I arrive at the airport?
Due to heightened security the airlines advise passengers to arrive about 1 1/2 hours earlier prior for domestic flights and 2 1/2 earlier for international flights.
 

What is the size limit of a carry on I can take onboard?                                                                                                             Your carry on should measure no more than the total of 45" (add the height, width and depth).

Do I have to pay a fee for checking in my luggage?                                                                                                            Many airlines now are charging a fee for one or two bags checked in.   Please consult your individual airline as each airline has different requirements and fees.

What kind of documents do I need to travel outside of the United States?                                                                            U.S. citizens are required to carry a valid passport when traveling outside of the U.S. to international destinations, Mexico, Canada and Caribbean Non-U.S. citizens. Please check with the Consulate of the country to which you are traveling. 

How do I apply for a Passport?
You can obtain passport applications from your local post office, county clerk or town hall in some towns, or at major passport agencies. You will need to bring your Original Birth Certificate with a raised seal AND a photo I.D. along with two passport size photos (some local agencies will provide the photo service).
 
The local passport agency in Rockland County is located at the County Clerk Office, 27 New Hempstead Road in New City, 845-638-5070 (located behind the Court House). 
 
Do I need a Visa to visit a foreign country?
Most countries do not require a Visa; however, the most traveled countries such as Brazil and China do require one. You can obtain a complete listing, information and applications by calling 202-663-1225 or go to their website, http://travel.state.gov/travel/tips/brochures/brochures_1229.htm
 
Where can I get information about contracting diseases or needing vaccinations?
You can find current information from the Center for Disease Control at www.cdc.com
 
How can I find out about terrorist or state warnings?
You can find about current information at http://travel.state.gov
 
I'm 17 years old. Can I travel with my 18-year old friend?
Most hotels in the United States only accept 21 year olds, but it will need to be verified with the hotel directly. The young adult also has to show a credit card in their name (not a parent’s charge card) when checking into the hotel.
 
If you are traveling outside of the United States, you have to carry a notarized letter from both parents (regardless of marital status) stating they are giving you permission to travel outside the United States.
 
I was told I need to get my spouse's permission to take my under 18-year old child out of the country. Is this true?
Yes, whether divorced or married the traveling parent needs to carry a notarized letter from the spouse giving permission for the child to leave the country.
 
Is it safe to drink the water in Mexico?
The majority of resorts in Mexico purify their water. It is still advisable to not drink the tap water when brushing your teeth---most resorts supply bottled water. If you are traveling in a remote area, it is wise to drink a brand-name bottled water. A good suggestion: to carry Imodium just in case.
 
Which countries use the Euros?
Austria, Belgium, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands, Portugal and Spain.
 
Why should I purchase travel protection and does it cover terrorist attacks?
Travel protection is strongly recommended. Life happens and can be unpredictable. It is best to insure your vacation investment as well as providing medical coverage, baggage and travel delays, missed connections, etc. Some companies will cover terrorist attacks, but usually only if the destination is on the passenger's itinerary. For more details on the coverage purchased, you will have to check directly with the company.
 
 

 

Clarkstown Travel Services

100 Lake Road, Ste. 2

Congers, NY 10920

845-268-2525

845-268-2719  (fax)

email:  cts10956@verizon.net